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On-the-Go Search & Filtering in the Driver´s mobile App

Empower Your Drivers with On-the-Go Search & Filtering #

Boost driver efficiency and satisfaction with powerful search and filter capabilities directly within their mobile app.

This feature equips your drivers with the ability to quickly and easily find the information they need, right at their fingertips. No more sifting through endless lists or making unnecessary calls to dispatch. With just a few taps, they can locate specific bookings, customer details, or even entire runs, streamlining their workflow and keeping them focused on the road.

Here’s how it works:

  • Intuitive Search Bar: Drivers can enter keywords related to any booking, customer, or run. The app intelligently searches across relevant fields, including:
    • Booking ID
    • Customer name or ID
    • Delivery address
    • Special instructions
    • Run/route name or ID
    • Dates and times
  • Granular Filtering: Drivers can further refine their search results using a variety of filters:
    • Date & Time: Filter by pickup or delivery date/time ranges to see past, current, and upcoming jobs.
    • Status: Quickly identify bookings or runs that are “assigned,” “en route,” “completed,” or “cancelled.”
    • Customer: Filter by specific customers to view all associated bookings or runs.
    • Location: Filter by pickup or delivery location to see jobs within a certain area.
    • Priority: If your system supports priority levels, drivers can filter for urgent or high-priority tasks.

Benefits for Your Drivers:

  • Increased Efficiency: Drivers can access crucial information instantly, reducing downtime and improving on-time performance.
  • Enhanced Autonomy: Empowers drivers to manage their workload and find information independently.
  • Reduced Stress: Eliminates the frustration of searching through long lists or relying on dispatch for basic information.
  • Improved Communication: Clearer access to booking details minimizes misunderstandings and errors.

Benefits for Your Business:

  • Happier Drivers: A more user-friendly app leads to greater driver satisfaction and retention.
  • Optimized Operations: Improved driver efficiency translates to faster deliveries and reduced operational costs.
  • Fewer Support Calls: Drivers can find information themselves, freeing up dispatchers to handle more complex tasks.
  • Enhanced Professionalism: Provides drivers with the tools they need to operate at their best, projecting a professional image to your customers.
Updated on 2025-01-30