Navichain offers several key features that are particularly useful in Facilities Management:
Work Order Management: Navichain allows for the creation, assignment, tracking, and completion of work orders, essential for managing maintenance requests, repairs, and inspections within a facility. This includes scheduling preventative maintenance, handling emergency repairs, and tracking progress against SLAs.
Preventative Maintenance Scheduling: The platform enables scheduling and tracking of preventative maintenance tasks, ensuring equipment and systems are regularly serviced to prevent breakdowns and extend their lifespan. This is crucial for minimizing downtime and optimizing asset performance in facilities.
Asset Management: Navichain can help track the location, maintenance history, and performance of assets within a facility. This is valuable for managing warranties, planning replacements, and optimizing asset utilization.
Technician Management and Dispatch: The system facilitates efficient dispatching of technicians to work orders based on their skills, availability, and proximity to the job site. Real-time tracking of technician location and status allows for better resource allocation and faster response times.
Communication and Collaboration: Navichain provides tools for communication between facility managers, technicians, and occupants. This includes automated notifications, messaging, and customer portals for submitting requests and tracking their status.
Reporting and Analytics: The platform offers reporting and analytics capabilities to track key metrics like work order completion rates, technician productivity, and asset performance. This data can be used to identify areas for improvement and optimize facility operations.
Mobile Accessibility: Technicians can access work orders, update status, and communicate with facility managers through a mobile app, improving efficiency and responsiveness.
These features combine to help Facilities Management teams streamline operations, improve efficiency, reduce costs, and enhance occupant satisfaction.
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