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Enhance the communication with your customers

Enhance the communication with your customers #

navichain SaaS is a powerful tool that can help businesses improve their customer communication. The platform offers a variety of features that can help businesses keep their customers informed and engaged throughout the entire order fulfillment process.

With navichain SaaS, businesses can configure automated notifications to be sent to customers at various stages of the order fulfillment process. This ensures that customers are always kept up-to-date on the status of their orders. Additionally, businesses can choose to send notifications through a variety of channels, including email, SMS, or data messages. This allows businesses to reach their customers through their preferred communication channels.

Example of how to configure notifications in navichain.
navichain’s event notifications, allowing you to tailor communication to suit your preferences and keep stakeholders informed. From shipment confirmation to delivery, navichain empowers users to choose which events trigger notifications and precisely who receives them, ensuring that all relevant parties are kept in the loop.
navichain’s event notifications, allowing you to tailor communication to suit your preferences and keep stakeholders informed. From shipment confirmation to delivery, navichain empowers users to choose which events trigger notifications and precisely who receives them, ensuring that all relevant parties are kept in the loop.
navichain enhances transparency with live on-map tracking, providing real-time visibility into shipment progress.
navichain enhances transparency with live on-map tracking, providing real-time visibility into shipment progress.

navichain SaaS also provides live on-map tracking, which allows customers to track their shipments in real-time. This feature helps to foster trust and confidence between businesses and their customers. Additionally, navichain SaaS provides real-time updates on the status of orders, as well as comprehensive proof of delivery. This information helps to ensure that customers are always kept in the loop.

Overall, navichain SaaS is a valuable tool that can help businesses improve their customer communication. The platform offers a variety of features that can help businesses keep their customers informed and engaged, leading to improved service levels and enhanced satisfaction.

By providing transparent communication and real-time updates, navichain SaaS ensures that customers and business partners are always informed and engaged, leading to improved service levels and enhanced satisfaction.
By providing transparent communication and real-time updates, navichain SaaS ensures that customers and business partners are always informed and engaged, leading to improved service levels and enhanced satisfaction.
navichain enables users to share comprehensive proof of delivery and service details, including a full history trail, empowering customers with detailed information and fostering transparency.
navichain enables users to share comprehensive proof of delivery and service details, including a full history trail, empowering customers with detailed information and fostering transparency.