Carrier Management & Job Dispatch

Carrier Network Hub

Centralize and optimize your carrier network with Navichain’s Carrier Network Hub.

• Build comprehensive carrier profiles: Store key information like contact details, service areas, equipment types, insurance, and performance history.
• Effortlessly dispatch jobs to carriers: Assign runs to the best-fit carriers based on factors like capacity, expertise, and historical performance. Automate notifications and track carrier responses.
• Gain valuable insights for carriers: Monitor carrier performance in real-time, identify bottlenecks, and proactively address issues.
• Optimize costs and improve efficiency by using carriers efficiently: Reduce manual effort, minimize delays, and select the most cost-effective carriers for each job.
• Enhance customer satisfaction by extanding your capabilities with external carriers: Meet deadlines and exceed expectations through streamlined operations and optimized routes.

Detailed description

Carrier Management & Job Dispatch: Streamline Your Transportation Network

Navichain empowers users to efficiently manage their transportation network by:

• Comprehensive Carrier Profiles:
  • Create detailed records for each carrier (trucking companies, shipping lines, etc.) within the system.
  • Capture essential information such as:
    • Company name, contact details (phone, email),
    • Service areas,
    • Equipment types (trucks, trailers, vessels),
    • Insurance and licensing details,
    • Preferred routes and lanes,
    • Service level agreements (SLAs),
    • Performance history (on-time delivery rates, claims, etc.).
    • Address information for accurate routing and communication.
• Effortless Job Dispatch:
  • Seamlessly assign transport jobs (Runs) to the most suitable carriers based on factors like:
    • Carrier capacity and availability,
    • Expertise in handling specific cargo types,
    • Historical performance data,
    • Cost and delivery time estimates.
  • Automate notifications to selected carriers regarding assigned jobs, ensuring timely acknowledgements and updates.

Benefits:

• Improved Carrier Relationships:
  • Build stronger relationships with trusted carriers through centralized communication and performance tracking.
• Enhanced Operational Efficiency:
  • Streamline the job dispatch process, reducing manual effort and minimizing delays.
• Increased Visibility and Control:
  • Gain real-time insights into carrier performance, identify potential bottlenecks, and proactively address issues.
• Reduced Costs:
  • Optimize transportation costs by selecting the most cost-effective carriers for each job.
• Improved Customer Satisfaction:
  • Meet delivery deadlines and customer expectations more consistently through efficient carrier management and optimized routes.

This feature within Navichain provides a robust foundation for managing your transportation network, optimizing logistics operations, and ultimately delivering a superior customer experience.