This feature allows configuration of automated notifications triggered by specific events within the transportation and supply chain management process. Users can select which events trigger notifications and designate recipients via email, SMS, or data message. The system provides real-time updates on status and estimated time of arrival (ETA). Proof of delivery and service details, including a history trail, are also available. A rating functionality allows for service level monitoring. Personalized tracking links can be shared with customers via SMS, directing them to a customer portal for real-time shipment monitoring. Automated billing features are included. Notification content, including text messages, can be customized for each booking, and specific contacts can be assigned to each notification type.
