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Tag: Features

Digitized Proof of Delivery (POD)

2025-02-01 No Comments

The Navichain driver app includes a digitized Proof of Delivery (POD) feature. This feature captures digital signatures on delivery, automatically links the signed document (waybill photo) to the corresponding shipment record within the application, and provides real-time access to this POD information for authorized users. The digital signature capture replaces traditional paper signatures. The automated linking eliminates manual document association. The real-time access component allows dispatchers, customers, and managers to instantly view the POD status and associated documentation. The system stores POD documents digitally.

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Automated Event Notifications

2025-02-01 No Comments

This feature allows configuration of automated notifications triggered by specific events within the transportation and supply chain management process. Users can select which events trigger notifications and designate recipients via email, SMS, or data message. The system provides real-time updates on status and estimated time of arrival (ETA). Proof of delivery and service details, including a history trail, are also available. A rating functionality allows for service level monitoring. Personalized tracking links can be shared with customers via SMS, directing them to a customer portal for real-time shipment monitoring. Automated billing features are included. Notification content, including text messages, can be customized for each booking, and specific contacts can be assigned to each notification type.

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Driver Booking Hub (Mobile App)

2025-01-31 No Comments

The Driver Booking Hub is a feature within the navichain driver mobile app, available for both iOS and Android devices. This centralized dashboard provides drivers with a comprehensive view of their assigned bookings. Key characteristics include:

Cross-Platform Availability: Accessible on both iOS (Apple App Store) and Android (Google Play Store) devices.
Booking List: Displays a scrollable list of active and past bookings, allowing drivers to quickly review their schedule and history.
Filtering and Search: Enables drivers to efficiently locate specific bookings using filters such as customer, booking number, status (e.g., assigned, en route, delivered, cancelled), and date. Search functionality allows for keyword-based lookups.
Booking Details: Provides access to detailed information for each booking, including pickup/delivery locations, times, customer contact information, and any special instructions.
Real-time Updates: Booking information is updated in real-time, ensuring drivers have the most current data.
Seamless Integration: Integrates seamlessly with the existing navichain driver mobile app interface, providing a consistent user experience.

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Automated e-CMR Generation and Synchronization

2025-01-31 No Comments

This feature automatically generates electronic consignment notes (e-CMRs) based on data entered in Transport Bookings within the Navichain platform. The system then synchronizes these e-CMRs with any subsequent changes made to the corresponding Transport Bookings and Runs. This automated generation eliminates the need for manual e-CMR creation.

While the e-CMR is automatically populated, users retain the ability to manually edit the content of existing e-CMRs and add or amend new information as needed. This allows for flexibility and handling of exceptions.

The system also offers configurable notifications for specific events and updates related to e-CMRs. Users can define which events trigger notifications (e.g., e-CMR creation, status change, delivery confirmation) and specify the recipients for each notification type. The sending of these notifications is automated based on the user’s configuration. Data points synchronized include:

Shipper and consignee details (name, address, contact information)
Goods information (description, quantity, weight, packaging)
Dates and times (pickup, delivery, loading/unloading)
Vehicle details (registration number, trailer information)
Driver details (name, contact information, license number)
Special instructions (handling requirements, hazardous materials declarations)
No manual data entry is required for these fields on the e-CMR after initial generation, unless manual edits are deemed necessary by the user.

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Navichain Run Management

2025-01-31 No Comments

Navichain’s Run Management feature provides a structured framework for planning and executing transportation activities. A “Run” represents a scheduled activity, such as a shipment delivery or service operation, involving specific assets (trucks, trailers, equipment), assigned drivers or teams, and a defined timeframe.

Key components of the Run Management feature include:

Run Definition: Users can define Runs, specifying the involved assets, assigned personnel, and planned start and end times.
Route Assignment: Integration with the Navichain transport module allows for route assignment to each Run, enabling route optimization and real-time tracking.
Resource Allocation: The feature facilitates the allocation of necessary resources (vehicles, drivers, equipment) to specific Runs.
Real-time Tracking (via Run Control app): Integration with the Run Control mobile app provides real-time visibility into the progress of each Run, including driver location, event confirmations (pickups, deliveries), and any reported exceptions.
Data Capture (via Run Control app): Drivers can use the Run Control app to capture data related to the Run, such as timestamps for events, comments, photos, and proof of delivery signatures.
Integration with other modules: Runs are integrated with other navichain modules, allowing for seamless data flow and comprehensive management of transportation operations.

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navichain SaaS ensures that organizations have visibility and control over their subcontractor relationships, facilitating efficient collaboration and communication.

Subcontractor Assignment and Management

2025-01-31 No Comments

This feature within the Navichain SaaS platform facilitates the management and assignment of transport orders to subcontractors. It provides a centralized supplier register for adding and managing approved subcontractors. When creating a transport order (linked to the Order Management, Run Planning, and Assignment Creation features), users can designate a specific subcontractor for the entire order or parts thereof. The system then automatically forwards the relevant assignment details to the chosen subcontractor. This process is integrated with configurable automated notifications to keep all parties informed.

Subcontractor Performance Monitoring and Analysis

All jobs assigned to subcontractors are tracked within the system, allowing for comprehensive search and analysis based on various criteria. Users can filter and sort assigned jobs by status (e.g., pending, in progress, completed), quality of service (based on pre-defined metrics or user input), and other relevant factors. The system also enables comparison and profiling of subcontractors based on their performance history, facilitating informed decision-making for future assignments.

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Automated Order Import from External Systems

2025-01-31 No Comments

This feature allows automatic creation of transport orders within the Navichain platform based on data received from integrated external systems. Users configure connections to their existing systems (e.g., ERP, WMS). Once configured, incoming transport requests from these systems are automatically parsed and used to generate corresponding transport orders in Navichain. This eliminates manual order entry, reducing data entry errors and processing time. The imported data typically includes customer details, pickup and delivery locations, goods descriptions, and other relevant order information. The system supports various data formats and communication protocols for integration.

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Product and Service Registry and Management

2025-01-31 No Comments

Navichain’s product and service management feature centers around a centralized registry. This registry allows users to create and manage all products, including physical goods, services, and virtual products. When creating a new product or service, users can input details such as name, description, and associated images. For physical goods, details like price, item number, and stock levels can be specified.

For services, the platform allows for the definition of complex price tariffs based on a variety of configuration parameters. This includes specifying different pricing structures, such as fixed fees, hourly rates, or tiered pricing, and linking these to specific service attributes. For example, a service price could depend on factors like duration, location, resources required, or customer type. Service products can also be categorized and tagged, enabling efficient searching and sorting within the registry. Virtual products, representing digital offerings or entitlements, can also be defined and managed within this same registry.

The system supports different product and service interactions, including buying, selling, or both, providing flexibility for various business models. Additionally, the platform allows for the assembly of existing products and services to create new composite offerings.

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