Docs Category: Customers

Plan your transport operations effectively using features like calendar planning, maps, driving instructions, shipping documentation, and CRM.

navichain customer directory

Welcome to navichain’s Customer Directory, your ultimate solution for organizing all customer information in one place! Imagine having crucial details like company names, emails, and phone numbers at your fingertips, all while ensuring compliance with GDPR regulations. But that’s just the beginning! Our feature allows you to register contact persons and offers robust tools for searching and sorting data effortlessly. Say goodbye to scattered information and hello to streamlined management. Discover how navichain can transform your customer data experience—simple, flexible, and efficient. Dive in and explore the future of customer information management with us!

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Seamless Proof of Delivery with Integrated CMR Updates

This powerful feature streamlines your delivery process and ensures accurate documentation with just a few taps in the driver’s app. Here’s how it works: Benefits: This feature empowers your drivers, enhances your operational efficiency, and provides a superior customer experience.

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Flexible Charging: Override Automation for Full Control

Empower your billing process with the ability to seamlessly switch between automated charging and manual entry. This feature provides unparalleled flexibility in managing your charging process, recognizing that unique situations may require a personalized approach. While our powerful automated charging formulas streamline your workflow for standard scenarios, we understand that exceptions are sometimes inevitable. Here’s

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Advanced Organization Filtering

Boost your operational efficiency with laser-focused organization search capabilities. This powerful new feature enhances the organization grid by providing granular filtering options. Quickly and easily locate the exact organizations you need within your extensive network, saving valuable time and streamlining your workflow. Here’s how it works: Benefits: This advanced filtering feature empowers you to navigate

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Geo-Locate & Add: Instant Customer Onboarding from the Map

Description: This feature streamlines customer creation and enhances your booking workflow by seamlessly integrating customer acquisition with our interactive map interface. Imagine this scenario: you’re processing a new booking, and realize the customer isn’t yet in your system. Instead of navigating away from the booking screen, you can now: Benefits: This feature is ideal for:

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Invoicing and invoice specification

We understand that it’s important to give great service and keep customers updated. Our navichain system helps you do this. It keeps accurate records and generates detailed invoices with all the important information such as cost, date, time, and location. You can view and print these easily, even if you’re busy. We know that sometimes

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navichain transport, invoice specification – summary

For each transport assignment handled with navichain, an invoice specification is created. navichain compiles the assignment and the price to be charged. The price is based on the price tariff you have specified for the customer and the transport service performed. navichain can be integrated with your financial system, so you avoid manual handling.

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navichain Transport – Features

navichain’s transport module is a top-of-the-line solution that boasts a plethora of sophisticated features designed to optimize and streamline any transport operation. It’s an all-in-one tool that covers all aspects of transport management, from sales and order tracking to product/service registers and price list management. One of the key features of navichain’s transport module is

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navichain Transport – order receipt of transport assignments

navichain Transport offers a hassle-free way of managing order reception for transport assignments. Its user-friendly function for order reception and booking of transport assignments is designed to give you an effortless experience. You can easily select the customer, pick-up location, delivery city, and specify the goods, along with other essential information for the transport assignment.

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Invoice specification

For each assignment and sale managed with navichain, an invoice specification is created. navichain compiles the assignment and the price to be charged. The price is based on  the price tariff you have specified for the customer and the service performed or sold goods. navichain can be integrated with your financial system, so you avoid

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navichain customer records

navichain’s customer register is an outstanding tool that significantly enhances the security and efficiency of your customer data storage and management processes. It offers an unparalleled level of user-friendly functionality, enabling the recording and management of customer contact details, business information, and other relevant data. What’s more, it provides you with the comfort of knowing

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navichain price tariff management

navichain price list management provides the ability to enter selling price of goods and services and also enter purchase prices from different suppliers. It is also possible to enter complex price tariffs with staffing etc.

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navichain Transport – invoice specification

An invoice specification is created for each transport assignment handled with navichain. navichain compiles the assignment and the price to be charged. The price is based on the price tariff you specified for the customer and the transport service performed. navichain can be integrated with your financial system, so that you avoid manual handling. For

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Contact

A contact is a person who is registered as a contact. A contact can be linked to one or more organizations. You can add contact details and additional information to the contact. navichain also provides the ability to specify different roles for a contact. navichain will support different patterns of interaction with a contact, depending

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navichain customer directory

navichain customer register is a register for all customers. This register holds together all essential information about your customers. In the customer register, company names, e-mails, telephone numbers and addresses are registered, among other things. Contact persons can also be registered in the customer register. The GDPR law allows saving personal data that is necessary

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Business and contact registers

In navichain, you have the opportunity to keep records of the companies and contacts  that you collaborate with. It is easy to link orders, events and activities, etc. to companies and contacts. It is also easy to see from this register which orders and events are linked to a particular company or contact.

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Customer

When a transportation booking is requested, the requester can be referred to as a “customer”. This term refers to an organization, business or individual that is initiating a request for transportation services from a transport provider. The transport provider is also commonly known as the transporter. Therefore, in order for a transport booking to take

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navichain transport – mobile app for drivers

Med navichain mobilapp för chaufförer är det enkelt att lägga ut jobb till chaufförer, registrera händelser i transportkedjan, hantera leveransaviseringar och fånga upp leveransbekräftelser. navichain mobilapp för chaufförer är en tillvalsdel av navichain Transport. Appen ger er en sömlös kommunikationsupplevelse mellan förare och trafikledning.

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