Unlocking the benefits of automated event notifications
Discover the effortless configuration of navichain’s event notifications, ensuring your customers and selected parties stay informed every step of the way. Tailor notifications to suit your preferences and keep all stakeholders in the loop:
Tailored notifications
– Choose which events trigger notifications and precisely who receives them, ensuring relevant parties are always informed.
– Enhance transparency with live on-map tracking, providing real-time visibility into shipment progress.
– Customize communication channels including email, SMS, or data messages, adapting to your needs seamlessly.
Real-time updates
– Ensure real-time updates with automatic status and ETA notifications, keeping everyone informed about their orders.
– Share comprehensive proof of delivery and service details, including a full history trail, empowering customers with detailed information.
– Implement a rating functionality to monitor and improve service levels, enhancing customer satisfaction.
Introducing the customer portal
Elevate your customer experience with navichain’s customer portal:
– Provide a personalized tracking link via SMS, allowing customers to monitor their shipments in real-time while keeping your brand at the forefront.
– Give customers peace of mind with access to their own customer portal.
– Ensure timely and accurate customer billing with navichain’s automated billing features.
Crafting a personalized experience
Craft a personalized experience with navichain’s customizable notifications:
– Use default contacts or select dedicated contacts and customize text messages for each booking, informing customers about every detail of your services, enhancing engagement and satisfaction.
Unlock the power of navichain’s customizable notifications to elevate customer satisfaction, streamline operations, and strengthen your competitiveness!
